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For Restaurants & Hospitality

Restaurants that welcome every guest

Manual accessibility audits. Real people. Real accuracy.

Your commitment to hospitality extends beyond the dining room. We help restaurants make both their website and their location usable for every guest, including guests with disabilities. Manual inspections mapped to WCAG 2.2 AA and ADA requirements reduce lawsuit risk and welcome more customers.

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Is your restaurant accessible?

Tell us about your website, documents, or facility and we will get back to you with a no-obligation read on your accessibility risk. A real specialist reviews every request.

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Risk Level
Accessibility compliance barriers were identified. Additional barriers are likely to exist beyond digital properties.
Get the detailed report
Full issue breakdown with WCAG criteria, fix priorities, and remediation guidance.
Thank you! Our team will send you the full report as soon as it is ready.
Digital Menu & ordering
Physical Dining access
Trusted Every guest

Independent, manual, and verifiable. From your website to your dining room.

Accessibility for restaurants

Welcoming every guest, online and in the dining room

See how our manual inspection surfaces the barriers guests actually hit, across your website, online menu, ordering, and reservations, and across your physical dining room, then turns them into clear, prioritized fixes.

Accessibility for restaurants

Serving every guest, in person and online

Restaurant websites are among the most commonly cited in accessibility lawsuits. Guests who use screen readers or keyboard navigation often struggle with inaccessible menus, missing alt text, or ordering systems that do not work with assistive technology, and guests using a wheelchair can be blocked at the entrance or a narrow path to a table.

Accessibilities helps restaurants meet ADA and WCAG requirements through manual inspections, not automated scans. We find the real barriers on your website and in your dining room, document them plainly, and guide fixes so every guest can find you, order, and dine.

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Adam on Accessibilities stall

Why it matters

Why accessibility matters for restaurants

Restaurant websites are a frequent lawsuit target, and accessibility directly shapes how guests experience your brand. Beyond compliance, manual, standards-based evaluation is how you make sure every guest can read your menu, place an order, and enjoy your dining room.

Serve more guests and improve loyalty

Avoid costly ADA complaints and settlements

Strengthen your reputation for inclusivity

Better usability for everyone who visits

Digital accessibility

An accessible website, from menu to checkout

Guests find you, browse the menu, order, and book online. We inspect every digital touchpoint manually with assistive technology, then document plain fixes your web team can act on.

Online menus & ordering

Manual WCAG 2.2 AA inspection of your menu, online ordering, and checkout, tested with screen readers and keyboard navigation.

Reservations & forms

Inspection and remediation of reservation systems, contact forms, and PDFs so guests can book and reach you without barriers.

PDF menus & documents

Tagging and remediation of PDF menus and documents for JAWS and NVDA, meeting Section 508 and ADA standards.

Remediation & verification

Developer-ready fixes and follow-up reviews confirming WCAG 2.2 AA across your website.

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Dining room access, inspected on site

A lawsuit can start at the curb. We coordinate on-site built-environment ADA inspections, and California CASp surveys, of your restaurant through our certified inspector network, covering the barriers complaints cite most.

Built-environment ADA surveys

On-site evaluation of parking, entrances, the path to your tables, and restrooms against the 2010 ADA Standards.

California CASp inspections

Through our partner network, Certified Access Specialist surveys that establish Qualified Defendant status under California's CRASCA statute.

Seating, entrances & restrooms

Review of accessible seating, entrances, counter and bar height, and restrooms so every guest can dine comfortably.

About us

Real accessibility experts, not plugins or automated tools

Manual inspections by real experts, for real accuracy
Developer-ready reports that are clear and prioritize resolutions
Legal and policy support, from demand letters to VPATs
Trusted by businesses, attorneys, and agencies nationwide

Our team of accessibility professionals and community testers with lived experience identify barriers that automation misses, delivering reports you can act on immediately. We help reduce legal risk, welcome more guests, and create lasting compliance.

2x
Our manual inspections are roughly twice as accurate as leading automated tools.
~30%of real barriers are what automated scans typically catch on their own
100%of findings documented and independently verifiable

How we help

How we support restaurants

We provide human-led consultation that goes far deeper than automated scans, across your website and your dining room.

  • Manual website accessibility reviews. Real-person inspections of your site and online menu mapped to WCAG criteria.
  • Practical remediation guidance. Prioritized, clear fixes your team or web person can act on.
  • Accessible menus and documents. PDF menus, forms, and documents tagged for assistive technology.
  • On-site ADA inspections. Built-environment and CASp surveys of your restaurant.
  • Accessibility policy and compliance guidance. A simple statement and plan that document your good-faith effort.

Services

How we can help

Comprehensive, human-led solutions for digital and physical accessibility compliance.

Accessibility inspections & WCAG audits

Manual website inspections by real people. We map each issue to WCAG criteria with developer-ready remediation guidance.

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PDF & document accessibility

We tag and remediate PDFs, forms, and documents for JAWS and NVDA, meeting Section 508 and ADA standards.

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Website accessibility remediation

End-to-end repair of issues found in audits, from contrast to ARIA labeling, making sites compliant and usable.

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Accessibility consultation

Strategic guidance for organizations elevating accessibility: VPAT consultation, compliance support, and policy development.

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Results

Results we have delivered for restaurants

Restaurants run on thin margins and busy schedules. We make accessibility practical, document it clearly, and give you a record that shows good-faith effort.

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Digital + Physical · Multi-location restaurant

A multi-location restaurant group partnered with Accessibilities to review its website, online ordering, and dining rooms. We identified the barriers guests were hitting online, surveyed entrances and paths of travel on site, guided the web team through fixes, and helped publish a public accessibility statement. The group improved usability across locations and earned positive guest feedback for being welcoming to all.

AA
website conformance reached
On-site
dining rooms surveyed
Public
accessibility statement

Testimonials

What our clients say

Organizations rely on Accessibilities for trusted audits and ongoing compliance support.

★★★★★

I recently worked with Accessibilities to adapt training materials for a participant who is blind. The timeline for these updates was extremely short, and the content involved highly technical medical...

Jordan Brandt
Jun 22, 2026
★★★★★

We are a website development company that worked with Adam's team to make substantial changes to a 300+ website developed many years ago. During the entire process, they were extremely...

Michael Garza
May 30, 2026
★★★★★

Working with Adam Unger and the Accessibilities team for our inspection and consultation services has been an outstanding experience. Adam was exceptionally communicative, transparent, and provided immense value from the...

Matthew Cancino
May 12, 2026
★★★★★

Absolutely amazing experience with Accessibilities. They truly went above and beyond every step of the way — from the initial consultation to the final outcome. The team was incredibly responsive,...

Arash Fayz
Apr 28, 2026
★★★★★

I’ve had the pleasure of collaborating with the team at Accessibilities, and their dedication to advancing inclusive design is truly commendable. Their expertise in navigating complex ADA requirements, combined with...

bijeta choudhury
Apr 24, 2026
★★★★★

Adam and Team were very professional during the audit of the DEN. Accessibilities (Digital accessibility audit) had an extensive team of industry professionals on call. The deadline given to the...

Ben Finley
23 april 2026
★★★★★

Great work from Adam and his team!

George Dufournier
Apr 14, 2026
★★★★★

We had the pleasure of working with Accessibilities – Experts in Manual Website Accessibility Inspections – to review our Golden Gate Hospice Care website. Their team was professional, thorough, and...

Golden Gate Hospice Care
Jan 19, 2026
★★★★★

Adam and Julian were great to work with. Caring, clear communicators who went above and beyond on our project.

Joshua Klyber
Jan 16, 2026
★★★★★

I recently worked with Accessibilities.co for a full manual accessibility audit and remediation on our company website, and I couldn't be more impressed!

X Garcia
Dec 29, 2025
★★★★★

Adam and the entire Accessibilities team are dedicated to the disabled community and to improving access to online digital platforms. We are lucky to have them as a partner in...

Neal Meyers
Dec 27, 2025
★★★★★

Julian is a consummate professional. We hired him for a complex medical website build, and he ensured it is now fully compliant. Every detail was thoroughly vetted, reviewed, and debugged....

Rob Pashman
Dec 26, 2025
★★★★★

Their inspection process was thorough, efficient, and insightful, giving us clear action steps to ensure compliance and a better user experience for all visitors.

Raheleh Sarbaziha
Oct 29, 2025
★★★★★

Adam and the team are very skilled and knowledgeable with respect to website access, and always responsive with any questions I have.

Mark Gibson
Sep 14, 2025
★★★★★
Rick Walken
Sep 04, 2025
★★★★★

Super friendly and professional. They really helped us out with our company website. It looks great and works seamlessly.

Jo Ga
Sep 03, 2025
★★★★★

Super friendly and professional. They really helped us out with our company website. It looks great and works seamlessly.

Jomar Garcia
Aug 28, 2025
★★★★★

Excellent service. The inspection made everything super clear. Professional, fast, and exactly what I needed.

Vanessa Bretonn
Jul 11, 2025
★★★★★

Thank you, Accessibilities team! Super thorough review of my website and exceeded expectations in every possible way!

Jessica Breton
Jul 08, 2025
★★★★★

Excellent service. The inspection made everything super clear. Professional, fast, and exactly what I needed. 10/10

vanessabretonn
Jul 04, 2025
★★★★★
Ninfa Sanchez
Jun 03, 2025
★★★★★
Matt Neshpor-Coburn
May 21, 2025
★★★★★
Asa Whitaker
Apr 13, 2025
★★★★★

Super professional, excellent bedside manner, absolutely would recommend! Adam and Julian are the best in the game.

Sarah Komjathy
Jan 31, 2025
★★★★★

Very positive experience with Accessibilities. They were responsive, proactive, always helpful and so easy to work with. Highly recommend!

Kim O'Leary
Oct 19, 2024
★★★★★
Max Pashman
Jun 24, 2019
★★★★★
Ryan Karpel
Jun 15, 2019
★★★★★
Jennifer Borman
Jun 1, 2019
★★★★★

Accessibilities provided a flawless experience!

Kyle Salstrom
May 21, 2019
★★★★★
Yoga Girl
Mar 08, 2019

Why restaurants choose us

Why restaurants choose us

Human-led accessibility inspections for websites, menus, and dining rooms that meet ADA and WCAG requirements.

Accessibilities specializes in manual, defensible accessibility work. We give you clear documentation, prioritized fixes, and follow-up verification, so you can protect your restaurant, welcome more guests, and show a good-faith record if a complaint ever arrives.

Meet the team →

By the numbers

Human-led accessibility solutions that reduce legal risk and enable access for all

17,899+
Barriers identified manually
1,495+
Manual accessibility audits completed
8,750+
Hours of hands-on accessibility consultation
4,789+
PDFs inspected and remediated

FAQ

Restaurant accessibility, answered

Why are restaurant websites such a common lawsuit target?

Restaurant sites combine menus, online ordering, and reservations, features that frequently have accessibility barriers like inaccessible PDF menus, unlabeled buttons, and ordering flows that do not work with assistive technology. That mix makes barriers easy to document, so plaintiffs file often.

Is a PDF menu a problem for accessibility?

It can be. Many PDF menus are untagged images that a screen reader cannot read at all. We remediate PDF menus or help you move to an accessible HTML menu so every guest can read what you serve.

Is an automated scan or accessibility plugin enough?

No. Automated tools and overlay plugins catch only a portion of real barriers, and the Department of Justice has been clear that overlays are not a compliance solution. Only manual testing with screen readers and keyboard navigation confirms a guest can actually browse, order, and book.

Do you inspect my dining room too, or only my website?

Both. Alongside your website, we coordinate on-site built-environment ADA surveys and, in California, CASp inspections of your restaurant, covering parking, entrances, the path to tables, accessible seating, and restrooms.

I have a web person already. Can you work with them?

Yes. We document barriers in plain, prioritized language so your web person knows exactly what to fix. We do not replace them; we provide the independent inspection and guidance.

What is the typical timeline for a restaurant?

For a single restaurant, a focused inspection moves quickly, and most engagements through initial remediation fall within a 30 to 60 business-day range. Multi-location groups are phased. We scope and confirm timing before any work begins.

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Related pages

Website accessibility audit CASp inspection (California) ADA facility inspection E-commerce & retail All services

Welcome every guest, online and in person

Tell us about your website or restaurant and we will get back to you with a no-obligation read on your accessibility risk.

Get started →