Digital Accessibility Services
Digital accessibility inspections
PDF & document remediation
Mobile & app testing
Digital accessibility remediation
WCAG 2.1 & 2.2 audits
Human-led digital accessibility, across everything you publish
Websites, PDFs, mobile apps, and full remediation, by real specialists. Not overlays. Not scans.
Manual WCAG 2.1 and 2.2 AA audits and remediation of your websites, web applications, PDFs and documents, and mobile apps, performed by accessibility specialists who use assistive technology every day. Whether you need a one-time audit, a developer-ready remediation plan, or end-to-end remediation done for you, we cover it.
Get started
See where your digital assets stand
Tell us about your website, app, or documents and we'll get back to you with a no-obligation read on your digital accessibility risk and what remediation would cover.
Websites
WCAG 2.1 / 2.2
Documents
PDFs & forms
Apps
mobile & web
A real person reviews every request. We'll follow up to talk through what an audit or remediation would cover, no automated sales.
Manual website accessibility
Why human-led inspections find what automated tools miss
See how our team tests websites the way real users do, with screen readers, keyboard navigation, and assistive technology, to catch the barriers automated scans and overlays leave behind.
What we cover
Every digital touchpoint, tested by real people
Accessibility isn’t just your homepage. We inspect and remediate everything your users actually interact with online.
Website inspections
Manual WCAG 2.1 and 2.2 AA audits of every page, mapped to criteria with clear, developer-ready fixes.
Accessibility Inspections →PDF & document accessibility
We tag and remediate PDFs, forms, and documents for full compatibility with JAWS, NVDA, and other assistive tech, meeting Section 508 and ADA standards.
Accessible Documents →Mobile & app testing
Native and mobile web applications tested for real-world usability with assistive technology, not just desktop browsers.
Mobile Accessibility →Remediation
End-to-end repair of the barriers we find, from contrast and ARIA to structure, by our team or alongside your developers.
Digital Remediation →How our website inspection process works
A clear, four-step path from first look to documented compliance, with a real person at every stage.
1 · Discovery
We scope your site, its size, purpose, and audience, to plan an accurate, unbiased inspection.
2 · Manual inspection
Every page tested by hand for navigation, forms, media, and interactive components against WCAG.
3 · Detailed report
A plain-language report: every issue, its WCAG reference, impact level, and how to fix it.
4 · Support & re-test
We stay available through remediation and verify your fixes meet compliance.
What’s included in every website inspection
Our manual inspections are roughly twice as accurate as leading automated tools, because real people test the way real users browse.
JAWS and VoiceOver screen reader testing
Keyboard-only navigation checks
Color contrast analysis
Browser zoom and reflow testing
WCAG-referenced, developer-ready remediation guidance
Legal & policy support, from demand letters to VPATs
A plugin or overlay is not compliance
Automated scans catch only about 30% of real barriers
Overlays can't confirm a screen reader completes checkout
"Compliant" plugins still leave you exposed to complaints
The gap is between what a tool reports and what a real user experiences.
Most accessibility issues are only found through hands-on manual testing. A second-opinion inspection confirms what's actually working, and what still needs attention, with documentation that demonstrates good-faith effort.
Why Accessibilities
Not a plugin. Not a bot. Real people testing your site.
Automated overlays and accessibility plugins catch only a fraction of real barriers. We are a human-led accessibility firm: real specialists, including testers who use screen readers and assistive technology every day, manually inspecting and remediating your website, documents, and apps to WCAG 2.1 and 2.2 AA.
Manual accessibility testing by real experts, including testers who use screen readers and assistive technology every day
Manual website, document, and app inspections, roughly twice as accurate as automated tools
Clear, developer-ready reports mapped to WCAG criteria
Court-ready documentation, from WCAG audits and VPATs to demand-letter response
Trusted by businesses, attorneys, government agencies, and healthcare organizations nationwide
Industries we serve
Digital accessibility for every kind of organization
Where digital accessibility risk concentrates online.
Restaurants & Hospitality
Restaurant groups and hotels face ADA risk on two fronts: inaccessible online ordering and menu PDFs, and physical barriers at entrances, restrooms, and parking. We inspect both, so one demand letter doesn't expose the rest of your locations.
Restaurant accessibility →Small Business & Retail
For storefronts and e-commerce, we pair website accessibility audits with built-environment surveys, helping small businesses meet ADA and WCAG requirements without an in-house compliance team.
Retail accessibility →Government & Large Organizations
State and local governments face a hard ADA Title II deadline for WCAG 2.1 AA. We deliver manual website audits, document remediation, and physical facility surveys, with the documentation public entities need.
Government accessibility →Law Firms & Compliance Teams
Defense and plaintiff counsel rely on our unbiased, third-party accessibility inspections and court-ready documentation, including VPATs and demand-letter response, that holds up under scrutiny.
Legal & compliance →Healthcare Organizations
Multi-site medical groups and practices must keep both patient-facing websites and physical facilities accessible. We manage WCAG compliance, document remediation, and CASp inspections across the portfolio.
Healthcare accessibility →Property & Real Estate
Property managers and real-estate firms use our Certified Access Specialist (CASp) inspections and ADA transition planning to assess built-environment compliance across multiple buildings and portfolios.
Property & CASp →Community involvement
Proud of our community involvement
We’re genuinely part of the disability community we serve, through ongoing partnerships and support of the organizations below.
Testimonials
What our clients say
Organizations rely on Accessibilities for trusted audits and ongoing compliance support.
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I recently worked with Accessibilities to adapt training materials for a participant who is blind. The timeline for these updates was extremely short, and the content involved highly technical medical...
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We are a website development company that worked with Adam's team to make substantial changes to a 300+ website developed many years ago. During the entire process, they were extremely...
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Working with Adam Unger and the Accessibilities team for our inspection and consultation services has been an outstanding experience. Adam was exceptionally communicative, transparent, and provided immense value from the...
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Absolutely amazing experience with Accessibilities. They truly went above and beyond every step of the way — from the initial consultation to the final outcome. The team was incredibly responsive,...
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I’ve had the pleasure of collaborating with the team at Accessibilities, and their dedication to advancing inclusive design is truly commendable. Their expertise in navigating complex ADA requirements, combined with...
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Adam and Team were very professional during the audit of the DEN. Accessibilities (Digital accessibility audit) had an extensive team of industry professionals on call. The deadline given to the...
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Great work from Adam and his team!
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We had the pleasure of working with Accessibilities – Experts in Manual Website Accessibility Inspections – to review our Golden Gate Hospice Care website. Their team was professional, thorough, and...
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Adam and Julian were great to work with. Caring, clear communicators who went above and beyond on our project.
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I recently worked with Accessibilities.co for a full manual accessibility audit and remediation on our company website, and I couldn't be more impressed!
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Adam and the entire Accessibilities team are dedicated to the disabled community and to improving access to online digital platforms. We are lucky to have them as a partner in...
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Julian is a consummate professional. We hired him for a complex medical website build, and he ensured it is now fully compliant. Every detail was thoroughly vetted, reviewed, and debugged....
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Their inspection process was thorough, efficient, and insightful, giving us clear action steps to ensure compliance and a better user experience for all visitors.
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Adam and the team are very skilled and knowledgeable with respect to website access, and always responsive with any questions I have.
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Super friendly and professional. They really helped us out with our company website. It looks great and works seamlessly.
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Super friendly and professional. They really helped us out with our company website. It looks great and works seamlessly.
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Excellent service. The inspection made everything super clear. Professional, fast, and exactly what I needed.
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Thank you, Accessibilities team! Super thorough review of my website and exceeded expectations in every possible way!
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Excellent service. The inspection made everything super clear. Professional, fast, and exactly what I needed. 10/10
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Super professional, excellent bedside manner, absolutely would recommend! Adam and Julian are the best in the game.
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Very positive experience with Accessibilities. They were responsive, proactive, always helpful and so easy to work with. Highly recommend!
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Accessibilities provided a flawless experience!
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Resources
Explore accessibility strategies that work
Insights, guides, and best practices from our accessibility experts, across digital and physical compliance.
Frequently asked
Common questions, answered
What is a manual website accessibility audit?
A manual website accessibility audit is a hand-conducted evaluation of a website against WCAG (Web Content Accessibility Guidelines) success criteria, performed by trained accessibility specialists, including testers who use assistive technology every day. It covers screen reader compatibility, keyboard navigation, color contrast, zoom and reflow, form labeling, focus order, and the interactive components that automated scans cannot evaluate. The deliverable is a report with every barrier identified, mapped to WCAG criteria, prioritized, and accompanied by developer-ready remediation guidance.
How accurate are automated accessibility scans?
Automated scans typically detect 25 to 30 percent of real accessibility barriers. They are useful for catching certain obvious technical issues, missing alt text, missing form labels, structural HTML problems, but cannot evaluate whether a real user can actually complete a task. Most of the barriers that drive accessibility lawsuits, broken interactive components, inaccessible custom widgets, untagged PDFs, ambiguous link text, are invisible to scans. Manual testing is required to find them.
Are accessibility overlays or plugins ADA compliant?
No. Overlays do not bring a site into ADA compliance and have themselves been the subject of accessibility lawsuits. They cannot remediate underlying code, cannot confirm assistive-technology compatibility, and do not produce the documentation courts look for in a defense. Federal and state guidance, and the consensus of the disability community, is that overlays are not a substitute for an audit and remediation.
What WCAG version should my site meet?
WCAG 2.1 Level AA is the current de facto standard adopted by U.S. courts, the Department of Justice, and most federal procurement guidance. WCAG 2.2 (published 2023) adds nine additional criteria and is increasingly being adopted in new federal and state requirements. Our audits evaluate against 2.1 AA by default and can include 2.2 AA on request. For Section 508 federal contracts, the technical standard is WCAG 2.0 AA, harmonized with 2.1.
Do PDFs need to be accessible?
Yes, if they are public-facing or used for an essential function. Inaccessible PDFs are a frequent target of accessibility lawsuits, particularly for forms, menus, reports, and registration documents. Accessible PDFs are tagged, navigable with a screen reader, contain readable text rather than scanned images, and meet the same Section 508 and ADA expectations as the rest of your site. We remediate PDFs to meet PDF/UA and Section 508 requirements.
Can you remediate the issues you find, not just identify them?
Yes. Our service includes full digital remediation, fixing the barriers we identify, working with your developers, and delivering a re-tested, documented compliant site. Remediation pricing depends on the number and severity of barriers and the complexity of your CMS. We can also work alongside an internal development team if you prefer to handle fixes in-house.
Explore more
Related pages
See where your website stands
Add your website and we'll get back to you with a no-obligation read on your digital accessibility, then talk through a manual inspection and what it would cover.